![]() Find and right-mouse-click on the downloaded file name and select 'Open containing folder'Ĥ. ![]() ![]() Press Ctrl+J in your web browser to find the file you just downloadedģ. This option will merge registry entries into your computer's registry file, which provides a workaround for those compatibility issues.įtp:/ Opens a new window / / pub/ support/ kb896358_fix_546.zipĢ. The Help file may have some compatibility issues with Microsoft Windows' security update 896358. OPTION 4: The problem with the Help file might have been caused by an old Microsoft Update (KB896358) Just click the 'Unblock' button and then click 'OK'. Click on the 'General' tab, if Windows is blocking that file you will see an 'Unblock' button. Right-click on the PRM.chm file and select 'Properties'Ĥ. That's why Windows security updates may block its content.ģ. Since CHM files in general consist of compiled HTML files, it can contain harmful scripts. OPTION 3: The Help File Is Blocked by A Windows Security Policy In the 'Open File-Security Warning' dialog box, click to clear the 'Always ask before opening this file' check box. Double-click the 'PRM.chm' file to open itĤ. On your server computer, right-click on the shortcut you use to open POSitive and choose 'Properties'ģ. Make sure that all of the boxes are checked EXCEPT 'Automatically Detect Intranet'ġ. You can check/override these by doing the following on any computer that the Help file is not working properly:Ħ. ![]() Your Intranet Security Settings in could be incorrectly detecting your local network, which can cause problems with viewing the Help file. Viewing Alternative B: View the Help File Online Viewing Alternative A: Copy The Help File To Your Desktop And Open It Directly Option 8: Search the Web for More Suggestions Option 7: Help File Has the '#' Hash Character in the Directory Name Option 6: Your Help File is in a Restricted Internet Zone Option 5: The HTML Help (CHM) Viewer Component Is Not Registered Option 4: The problem with the Help file might have been caused by an old Microsoft Update (KB896358) Option 3: The Help File Is Blocked by A Windows Security Policy All of the following options should be performed at the computer that is not displaying the help file properly.Option 1: Intranet Security Settings Start from the beginning and work your way down until you find a solution that works. I had to use it for one site, but do not remember which one was the fix. But using CHM Viewer, you can safely open these files, because it does not use IE to display HTML files, so it can avoid these potential security issues.Below is a snippet from one of the POS KB entry. In Windows OS, some CHM files can not be displayed, while open a CHM file, you will get a message like "Cannot open the file" or "Navigation to the webpage was canceled", that is because some CHM files that you downloaded from the Internet may with some safety issues, so it must be unlocked in order to display. Today, The Internet have a lot of e-books in CHM formatm, it is popular. The CHM's full name is Compiled HTML Help, it is an unique help file format on Windows platform, it's file extension icon is usually a document icon with a question mark, that mean these files are help documentations. Select the "Export as HTML Files" in main menu "File", software will let you specify a folder, this folder will be used to store all output HTML files and images. In addition, CHM Viewer also supports the Export function, you can output the entire contents of your CHM files, save it as HTML files. You can copy the image to the Clipboard, ot save it as JPG/JPEG, BMP, PNG and GIF image file. If your CHM files include images, you can right-click on the image, software will pop up a shortcut menu. The Find function's hot-key is "Ctrl + F", it allows you to easily search the contents of the file. You can also change default font color, viewer background color and hot spot color. In main menu, select "File" -> "Open" (hot-key is "Ctrl + O"), and choose one (*.chm) file, so you can browse the contents of the file.Īfter the CHM file is opened, in main menu "Option", you can modify the default font, and can zoom in and zoom out default font size, zoom in hot-key is "Ctrl + NUM+" and zoom out hot-key is "Ctrl + NUM-". CHM Viewer is a free software to view CHM format files, it can quickly open the *.chm file, format and display the contents, and it is a completely freeware, easy to use very much.
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